"They created all the systems for us to work. Our time-sheeting, our costing, and everything like that is consistent across the business. Rob and his team understood how we operated."

North Group Consulting has been operating since 1984, providing a full range of surveying, mapping, data management and town planning solutions. 

Industry:
Professional Services
Location:
Brisbane, QLD
Website: 
http://www.northgroup.com.au/

Challenge
North Group's primary concern was that it was increasingly difficult to access the server system remotely from the field. Monthly accounts were taking a great deal of time, and the monthly costs of systems in use was excessive.  

Goals

  • Reduce costs of systems
  • Implement systems that were easily accessed in the field
  • Reduce time spent on monthly accounts


Solution
After careful consideration of the needs of the business we first set out to tackle placing a versatile cloud-based CRM system that had integration capabilities. With a great CRM a business can have a clear overview and ensure they are effectively interacting with clients and customers. 
With the need to replace the project management application that was located on the server, we implemented a cloud-based solution that also integrates with the CRM we put in place. This application gave North Group control over costs, allowing them to manage budgets in real-time.

Results
As a result of now having cloud-based systems, the team working in the field have unfettered access to the data they need and can do their tasks more effectively. Overall they have gained back time and increased efficiencies by utilising systems that have streamlined their business workflows. Replacing server-based systems with cloud-based systems has significantly reduced their IT costs. 


There's a better way to do business.


Paula

The Author - Paula King

Paula is the administration and content manager at Integration Kings. With a university degree in journalism and a keen aptitude for researching, she strives to make sense of complex and technical concepts and create easy to understand content.